Shipping Policy

1. Shipping Rates and Times

• We offer standard and expedited shipping options.
• Shipping rates are calculated based on the weight of your order and the destination.
• Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary due to factors such as customs delays or inclement weather.

2. Order Processing Time

• Orders are typically processed and shipped within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Locations

• We do not ship to P.O. boxes.

4. Shipping Carriers

• We partner with reputable shipping carriers to ensure safe and timely delivery of your orders.
• Once your order has shipped, you will receive a tracking number via email, allowing you to track your package's journey.

5. International Shipping

• International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total.
• We are not responsible for delays due to customs processing.

6. Shipping Restrictions

• Some items may be restricted from shipping to certain locations due to legal or logistical reasons. Please check the product page for any shipping restrictions.
• We reserve the right to cancel orders with shipping addresses that we are unable to deliver to.

7. Shipping Updates and Notifications

• We will send you email notifications to keep you informed about the status of your order, including when it has been shipped and when it is out for delivery.

8. Lost or Damaged Shipments

• In the rare event that your package is lost or damaged during transit, please contact us immediately so that we can assist you in filing a claim with the shipping carrier.
• We are not responsible for packages that are lost or damaged after delivery has been confirmed.

9. Returns and Exchanges

• Please refer to our Return Policy for information on returns and exchanges.

10. Contact Information

• If you have any questions or concerns about our shipping policy, please contact our customer service team at juanrubio4@yahoo.com or 970-405-0623.